Frequently Asked Questions

Booking is easy! You can contact us via WhatsApp (+27 64 516 9828), phone call, email ([email protected]), or through our contact form. We'll discuss your preferred dates, group size, and requirements, then send you a detailed quote and booking confirmation.

The dry winter months (May to September) offer the best game viewing as animals gather around water sources and vegetation is sparse. However, summer (October to April) brings lush landscapes, baby animals, and excellent birding. Each season has unique advantages!

Our full-day safaris include: pickup/drop-off from your accommodation, park entrance fees, experienced local guide, game drive vehicle, lunch at a Kruger rest camp, refreshments throughout the day, and plenty of stops for photos and wildlife viewing. Tours typically run 8-10 hours.

Yes! Kruger National Park is home to all Big Five animals (lion, leopard, elephant, buffalo, and rhino). While we can't guarantee specific sightings as these are wild animals, our experienced guides know the best areas and have excellent success rates for Big Five encounters.

The Panorama Route tour is a full-day experience (8-10 hours) visiting multiple attractions including Blyde River Canyon, God's Window, Three Rondavels, Bourke's Luck Potholes, and beautiful waterfalls like Lisbon and Berlin Falls. We include lunch stops and plenty of time for photos.

Browse our Property Listings page to see featured lodges like Ngoma Bush Lodge, or contact us with your requirements (dates, budget, group size, preferences). We'll recommend suitable properties and handle the entire booking process for you.

Hoedspruit offers diverse options including luxury safari lodges, mid-range bush camps, budget guesthouses, self-catering units, and private game reserve accommodations. We work with properties across all price ranges to suit every traveler's needs and budget.

Yes! Ngoma Bush Lodge welcomes families and offers standard safari rooms as well as a honeymoon suite. The property is situated on a private 600-hectare game farm with excellent wildlife viewing opportunities suitable for all ages. Contact us for family-specific recommendations.

Hoedspruit is perfectly positioned as the gateway to Greater Kruger! Orpen Gate is approximately 30 minutes away, Phalaborwa Gate is about 45 minutes, and many private game reserves border Kruger with direct access. This makes Hoedspruit an ideal base for safari adventures.

Hoedspruit has its own airport - Eastgate Airport (HDS) - with daily flights from Johannesburg and Cape Town. It's a 1-hour flight from Johannesburg. Alternatively, you can drive (5-6 hours from Johannesburg). We offer airport transfer services from Eastgate Airport to your accommodation.

Visa requirements depend on your nationality. Many countries receive visa-free entry for tourism (up to 90 days). Check with the South African Embassy or Consulate in your country for specific requirements. We recommend ensuring your passport is valid for at least 6 months beyond your travel dates.

Hoedspruit and Kruger National Park are in a low-risk malaria area, particularly during the dry winter months (May-September). However, malaria prophylaxis is recommended year-round. Consult your doctor or travel clinic about antimalarial medication at least 4-6 weeks before your trip.

Essential items: neutral-colored clothing (khaki, green, brown), comfortable walking shoes, sunscreen, insect repellent, sunglasses, hat, camera with zoom lens, binoculars, and a light jacket for early morning drives. Winter months (June-August) can be cold in the mornings. We'll send you a detailed packing list upon booking.

Yes! We offer reliable airport transfer services from Eastgate Airport (Hoedspruit) to any accommodation in the area. Transfers can be arranged as part of your tour package or as a standalone service. Just let us know your flight details when booking.

Pricing varies based on group size, tour type, and season. Half-day safaris typically start from a lower rate, while full-day tours are more comprehensive. Private tours cost more but offer personalized experiences. Contact us for an accurate quote tailored to your specific requirements.

We accept bank transfers (EFT), credit/debit cards, and cash payments (South African Rand). For international clients, we can arrange secure online payment options. Full payment details will be provided with your booking confirmation.

Cancellation policies vary depending on the service booked (tours, accommodation, packages). Generally, we require notice periods for cancellations to qualify for refunds. Specific terms will be outlined in your booking confirmation. We recommend travel insurance to protect against unforeseen circumstances.

Yes! We offer competitive rates for larger groups and can create custom packages for families, corporate groups, and tour operators. The more people in your group, the better the per-person rate. Contact us with your group size for a personalized quote.

Yes! Our Kruger safari prices include all park entrance fees (conservation fees), guide services, vehicle, and refreshments. Additional costs may include lunch (on full-day tours) and optional activities. We provide transparent pricing with no hidden fees - everything will be clearly outlined in your quote.